Banks Never Ask That

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Protecting Your Financial Information is Our Top Priority 

Every day, thousands of people fall victim to fraudulent emails, texts, and calls from scammers pretending to be from their bank. 

Know When to Call Us

If you receive an email, text, or phone call from anyone claiming to be from PremierBank asking you to share any of the following information, consider it a definite red flag. 

  • Account Number
  • Username or Password
  • Social Security Number
  • PIN
  • Birthday
  • Address
  • Security Question Answer

If you're ever in doubt of the request's legitimacy, end the call, or delete the text/email. 

 

 

Best Practices for Staying Safe Online

Your personal data is a valuable commodity. Knowing how to protect yourself and your information is a must in today's digital world. Here are four easy ways to ensure your information is safe online. 

Recognize and report phishing

Phishing messages can be in the form of an email, text, direct messages on social media, or phone call, and are crafted to look like they came from a trusted person or organization.

Common signs:

  • Urgent or emotionally appealing language, i.e. Act now!
  • Requests to send personal or financial information
  • Uses shortened URLs
  • Email address doesn’t match the supposed sender
  • Uses incorrect email addresses or links, i.e. amazan.com
  • Poor writing/misspellings

Report the suspicious message by alerting the organization or person using their contact information. Then, delete the message. Don’t reply or click on any attachments or links.

Use strong passwords

Strong passwords are long, random, and unique, and include all four-character types (uppercase, lowercase, numbers, and symbols). Avoid common identifying information such as your birthday or your pet's name. Note: The longer the password, the stronger.

A password manager is a powerful tool for creating strong passwords for each of your accounts. It’s a safe place to store your passwords, so you only need to remember one strong password. Search trusted sources for a password manager, such as Consumer Reports.

Enable multifactor authentication

Multifactor authentication is an extra security measure that confirms your identity when logging in to an online account. It can be a code texted to your phone or generated by an authenticator app, or biometrics like a fingerprint or facial recognition. Go to your settings (or privacy settings) and look for multifactor authentication (it may also be called two-factor authentication).

Keep software up to date

Ensuring your software is up to date is the best way to make sure you have the latest security patches and updates on your devices. Turn on automatic updates when possible (within your device’s settings, under software or security). Not every update can be automatic, so it’s best to always watch out for notifications as well. such as from web browsers and antivirus software.

Helpful Articles

Below are some helpful articles that may help protect you from the bad guys.

Never Share Your Password or PIN

Additional Resources and Information

For additional security tips, please take a moment to visit the following:

American Bankers Association's #BanksNeverAskThat website

Cybersecurity & Infrastructure Security Agency (CISA)

You should always consult with your tax advisor before making any decisions. Not FDIC insured, not insured by any government agency, no bank guarantee, may lose value.

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