A. Credit Sense is a comprehensive Credit Score program offered by PremierBank that helps you stay on top of your credit. You get your latest credit score and report, an understanding of key factors that impact the score, and can see the most up-to-date offers that can help reduce your interest costs. With this program, you always know where you stand with your credit and how PremierBank can help save you money.

Credit Sense also monitors your credit report daily and informs you by email if there are any big changes detected such as a new account being opened, a change in address or employment, a delinquency has been reported or an injury has been made. Monitoring helps users keep an eye out for identity theft.

A. Credit Sense Credit Report provides you all the information you would find on your credit file including a list of open loans, accounts, and credit inquiries. You will also be able to see details on your payment history, credit utilization, and public records that show up on your account. When you check your credit file, there will be no impact on your score.

A. No, Credit Sense is entirely free to you as a PremierBank customer and no credit card information is required to register.

A. As long as you are a regular online banking user, your credit score will be updated every month and displayed on your online banking screen. You can click “refresh score” as frequently as every day by navigating to the detailed Credit Sense site from within online banking.

A. Credit Sense pulls your credit profile from TransUnion, one of the three major credit reporting bureaus, and uses VantageScore 3.0, a credit scoring model developed collaboratively by the three major credit bureaus: Equifax, Experian, and TransUnion. This model seeks to make score information more uniform between the three bureaus to provide consumers a better picture of their credit health.

A. There are three major credit-reporting bureaus—Equifax, Experian, and Transunion—and two scoring models—FICO or VantageScore—that determine credit scores. No matter what credit bureau or credit scoring model is used, consumers generally fall into credit ranges based on their scores: Excellent 781–850, Good 661-780, Fair 601-660, Unfavorable 501-600, Bad Below 500.

A. No, PremierBank uses its own lending criteria for making loan decisions.

A. No, Credit Sense is a free service to help you understand your credit health and what you can do to make improvements in your score.

A. Credit Sense uses bank-level encryption and security measures to keep your data safe and secure. Your personal information is never shared with or sold to a third party.

A. Credit Sense can help you manage your credit so when it comes time to borrow for a big-ticket purchase—like buying a home, car, or paying for college—you have a clear picture of your credit health.

A. Credit Sense makes its best effort to show you the most relevant information from your credit report. If you think that some of the information is wrong or inaccurate, we encourage you to take advantage of obtaining free credit reports from www.annualcreditreport.com and then pursuing with each bureau individually. Each bureau has its own process for correcting inaccurate information but every user can “File a Dispute” by clicking on the “Dispute” link within their Credit Sense Credit Report. However, The Federal Trade Commission website offers step-by-step instructions on how to contact the bureaus and correct errors.

A. The educational articles, written by the Credit Sense team, are designed to provide helpful tips on how you can manage credit and debt wisely. The product offers that are occasionally displayed simply show current specials that we have at any given time that are available to all consumers.

A. No, checking Credit Sense is a “soft inquiry”, which does not affect your credit score. Lenders use ‘hard inquiries’ to make decisions about your creditworthiness when you apply for loans.

A. Yes, Credit Sense will monitor and send email alerts when there’s been a change to your credit profile.

A. Your email address will get updated automatically in Credit Sense when you update it in online banking.

A. Yes, Credit Sense is available for both mobile and tablet devices and is integrated inside our mobile application.